Reference

maxim4d Legal Terms Explained for Indonesia

The legal terms governing your maxim4d account set out how we handle your data, what access conditions apply, and which rights you hold as an account holder in…

Account Holder RightsDANA & QRIS Transaction RecordsData Retention PolicyJurisdiction-Dependent AccessContact Path for Legal Queries
maxim4d maxim4d Legal Terms Explained for Indonesia
LEGAL CONTACT PATHS

Reach Us With Any Legal or Policy Question

If you have a question about our legal terms, a data request, or a concern about how a transaction was recorded, our support team is reachable seven days a week. Whether you are in Bandung or anywhere else in Indonesia, you can raise a legal or policy matter through the channels below, and we aim to respond to formal data requests within five working days.

Team online

Live Chat

Available daily from 08:00 to 23:00 WIB for account-level legal queries, transaction disputes and data access requests. Start a session directly from your account dashboard.

Email Support

Send formal data requests, policy objections or legal notices to our support email. We acknowledge all legal correspondence within 24 hours and resolve within five working days.

Account Help Centre

The Help Centre within your account panel covers policy documents, links to our terms, and a step-by-step path for submitting a data correction or deletion request.

ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

We apply consistent data-handling standards across every account on maxim4d.click. Below are the six areas we keep tightly controlled — from cookie consent to how long we retain your payment records after…

Cookie Consent

We use functional and analytics cookies only. You can adjust cookie preferences from the footer of any page on maxim4d.click, and changes take effect immediately without requiring a full logout.

Data Handling Scope

We collect only the data needed to verify your account, process DANA, OVO, GoPay or QRIS payments, and meet any reporting obligation that depends on local law in Indonesia.

Account Security

Phone verification is required before account access is granted. If you suspect unauthorised access, our live chat team can freeze your account within minutes at your request.

Retention Schedule

Transaction records — including bank transfer logs from BCA, BRI, Mandiri and BNI — are retained for the period required under applicable law, then deleted securely from our systems.

Who to Contact

Our dedicated policy contact handles data correction, objection and deletion requests. Raise your request via email or through the Help Centre; formal requests receive a written acknowledgement within one business day.

Requesting Changes

You may request correction of inaccurate account data or deletion of your profile at any time. We verify your identity via the phone number on record before actioning any change to your account details.

Your Legal Questions About maxim4d Answered

The questions below cover the legal aspects of your maxim4d account that we hear most often — from data access rights to how your QRIS payment records are stored and what happens to your data if you close your account.

Your account is governed by the terms published on maxim4d.click. Access to the platform and any associated services depends on local law in your region of Indonesia. We recommend reviewing the full terms before registering.

Submit a data access request via our support email or through the Help Centre in your account panel. We verify your identity using the phone number on your account and deliver your data within five working days.

Transaction records from DANA, OVO, GoPay and QRIS are retained for the period required under applicable Indonesian law. After that period, records are deleted securely. You can request a statement at any point while your account is active.

We share data only where required to process your payment — for example, passing transaction details to QRIS or OVO to complete a deposit — or where disclosure depends on local law. We do not sell personal data.

On account closure, we retain only the data legally required for audit and reporting purposes. All other profile data is queued for deletion. You can confirm the deletion schedule by contacting our support team via live chat.

Yes. Raise a correction request through the Help Centre or email support. We confirm your identity via phone verification, then update or correct the relevant fields within three working days of your request.

Access to the maxim4d lobby and all associated services, including live tables and wallet payments, depends on local law in your specific region. We recommend checking whether access is permitted where local law permits before opening an account.