Reference

maxim4d Terms & Conditions: What You Agree To

Before you open an account on maxim4d, these Terms & Conditions set out every rule that governs how your account works, how your wallet deposits are handled, and…

Applies to all account holdersCovers DANA, OVO, GoPay, QRISAccess depends on local lawUpdated terms notified by emailContact support 24/7 for queries
maxim4d maxim4d Terms & Conditions: What You Agree To
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear — whether it relates to your wallet status after a QRIS deposit, an account suspension notice, or a restriction that depends on local law — our support team is available around the clock. Reach us through any of the three channels below and we will respond with the relevant clause reference and next steps for your account. Players in Bandung and across Indonesia have the same access to all three support routes.

Team online

Live Chat

Available 24 hours a day, seven days a week. Raise a terms query directly from your account dashboard; our agents will reference the relevant clause and clarify the rule for your situation.

Email Support

Send a written terms query to our support address found in your account settings. Responses are issued within 24 hours with a clause reference number attached to your ticket.

In-Account Help Centre

Navigate to Settings then Help Centre inside your maxim4d account to find a searchable index of policy clauses, wallet-specific rules and account eligibility conditions under one path.

HOW WE UPHOLD THESE TERMS

Six Ways We Enforce and Protect These Terms

Our commitment to these Terms & Conditions is operational, not just textual. Each item below describes a concrete practice we follow to keep your account status clear, your wallet data secure, and…

Account Verification

Phone verification is required before full account access is granted. This step ensures the account holder matches the registered wallet — DANA, OVO or GoPay — and protects against unauthorised use.

Data Retention Policy

We retain account transaction records for a minimum period in line with applicable local law. You may request a copy of your transaction history through the Help Centre path in your account settings.

Cookie Usage

We use session and analytics cookies to maintain your login state and improve lobby navigation. You may manage cookie preferences via the browser settings on your device without losing account access.

Wallet Security

Each QRIS and virtual account transaction is logged against your account ID. Discrepancies between wallet receipts and account credits are reviewable within 7 days by submitting a payment status check via live chat.

Terms Change Notification

Any material change to these Terms & Conditions is communicated to your registered email at least 7 days before it takes effect. The version date is always visible at the foot of this page.

Account Closure Request

You may request account closure at any time through live chat or email support. Pending wallet balances — including OVO and GoPay holdings — are processed within the standard withdrawal window before closure is finalised.

Frequently Asked Questions About maxim4d Terms & Conditions

The questions below reflect what account holders in Indonesia commonly ask after reading the Terms & Conditions for the first time. Each answer points to the specific rule or account step that applies, so you can act on it directly without contacting support unless your situation is more complex.

The current version is accessible from the footer link on every page of the site. The version date is displayed at the top of the document, and your account settings link to the same page for quick reference.

Yes. All wallet methods — DANA, OVO, GoPay and QRIS — are covered under the payment clause. The same terms govern virtual account and bank transfer deposits via BCA, BRI, Mandiri and BNI.

We email your registered address at least 7 days before any material update takes effect. Continuing to use your account after that date constitutes acceptance. You may contact live chat to query any changed clause.

Access to specific features and game categories depends on local law. If a feature is restricted in your area, the platform will indicate this at the relevant lobby entry point. Check the Help Centre for region-specific access detail.

Navigate to Settings then Help Centre inside your account and submit a data request form. We process requests within the timeframe required by applicable local law and deliver records to your registered email address.

Raise a dispute via live chat or email support within 48 hours of the issue arising. Quote the clause number if possible. Our team will respond with a written explanation and, where applicable, a corrective action within 24 hours.

The core account terms are uniform across all game categories. Specific rules for MotoGP Betting markets or Speed Blackjack table sessions may carry additional conditions noted at the point of entry for those rooms where local law permits.